PAYMENT & CANCELATION POLICY

PAYMENT POLICY

URBAN ORGANIZER

To ensure smooth scheduling and allocation of our professional organizing team, the following payment terms apply to all URBAN ORGANIZER services.

 

1. Booking Advance

A 50% advance payment is required at the time of booking to confirm the service date and reserve our team.

• 50% Advance → Booking Confirmed

• The remaining 50% balance is payable upon completion of the agreed services.

• 50% Balance → Service Completion

 

2. Premium / Large Projects

For larger Premium projects or complete home relocation and organization services, URBAN ORGANIZER may follow a customized payment schedule:

• 30% — Booking Confirmation

• 40% — Before Work Commences

• 30% — Upon Completion

The applicable payment schedule will be clearly mentioned in the quotation.

 

3. Additional Services

Any work or services outside the selected package will be treated as Additional Services.

Additional charges may apply for:

• Extra rooms

• Additional wardrobes/storage units

• Additional manpower

• Extra working hours

• Additional packing/unpacking

• Transportation

• Storage products

• Special handling

• Additional waste removal

• Other services requested by the Client

Additional work will be undertaken after the Client's approval of the applicable charges.

 

4. Payment Methods

Payments may be made through the payment methods provided by URBAN ORGANIZER, such as:

• UPI

• Bank Transfer / NEFT / IMPS

• Debit/Credit Card

• Online Payment Gateway

• Other approved payment methods

Cash payments, if accepted, must be supported by an official receipt.

 

5. Taxes

All applicable GST, government taxes, or statutory charges, if applicable, will be charged separately unless specifically stated as included in the quoted price.

 

6. Cancellation & Rescheduling

The Client must inform URBAN ORGANIZER as early as possible if they wish to cancel or reschedule a confirmed booking.

Cancellation or rescheduling charges, if any, will depend on:

• Time remaining before the scheduled service

• Manpower already allocated

• Materials purchased

• Vehicles arranged

• Third-party services booked

• Other costs already incurred

The applicable cancellation terms will be mentioned in the quotation or booking confirmation.

 

7. Delay in Payment

If the outstanding balance is not paid within the agreed period, URBAN ORGANIZER reserves the right to:

• Suspend further services

• Withhold delivery of applicable documents/reports

• Reschedule pending work

• Recover reasonable costs incurred due to the delay

 

8. Completion & Final Payment

The Client is requested to inspect the completed work before the URBAN ORGANIZER team leaves the premises.

Once the agreed scope of work has been completed, the final balance becomes payable immediately, unless a different payment schedule has been agreed in writing.